Shipping Policy

Effective Date: 05/05/2025

At BVMJ, we strive to deliver your orders quickly and safely anywhere in Bangladesh.

1. Order Processing

Orders are processed within 24 hours of confirmation, excluding weekends and holidays.
You will receive a confirmation message via email or SMS once your order is placed.

2. Delivery Areas

We deliver to all areas across Bangladesh, including urban and rural locations.

3. Delivery Time

Estimated delivery time is 2 to 5 business days, depending on your location.
Delivery to remote or hard-to-reach areas may take longer.

4. Shipping Charges

Shipping fees are calculated during checkout based on your location and order size.
Shipping fees are non-refundable once the order is dispatched.

5. Shipment Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your package.
For assistance, contact our customer support.

6. Failed Deliveries

If delivery fails due to incorrect address or recipient unavailability, we will contact you to reschedule delivery.
Additional shipping charges may apply for redelivery.

7. Damaged or Lost Items

Please inspect your order upon delivery.
Report any damaged or missing items within 24 hours for assistance.
We are not responsible for delays or losses caused by courier services or other uncontrollable factors.

8. Contact Us

For any shipping-related questions:

📞 Mobile: 01712-345678
📧 Email: info@bvmj.one